Want to know my secret sauce of knowing answers to colleague's difficulties ranging from designing the right chart for a set of data points to setting up a collegue's outlook account. My Simple Solution is "Google".
|Google Search Result Page|
I even figure out how much googling does a person know in an interview. :) And I believe knowing the right words to google is one of the key skill required for a modern day working professional.
If you are not using Google to find answers to your work issues, please start now. Who knows? It might even win you a 1 Million US Dollars.